ePerformax Contact Centers & BPO Customer Service …?

ePerformax Contact Centers & BPO Customer Service …?

WebJan 13, 2024 · I applied online. I interviewed at Open Access BPO (Manila, Manila) in Nov 2024. Interview. The process is online. An applicant has to take 2 Assessment exams. After passing the assessment, you will proceed to the online google meet interview. There is another step final interview if you can pass this you are hired. Web15. Can You Mention Some of the Necessary Traits in BPO. To succeed in a BPO job, one needs to have effective communication skills, given the nature of the job. Making calls and chatting with customers requires someone who can relay information effectively. black dragon ball heroes WebFeb 16, 2024 · A customer service representative (CSR) communicates with customers on the company’s behalf, usually to address their concerns. They are the service providers’ front lines in customer support. They have firsthand knowledge of how satisfied and dissatisfied customers are with the services they have received. A BPO customer … WebFeb 2, 2024 · 3. Describe a time you collaborated with a peer to solve a problem. Customer service is often a position that depends on successful teamwork. The hiring manager will want to know that you're comfortable working with others and have the communication … black dragon ball z shirt WebThey should also be able to solve problems efficiently while maintaining a high standard of customer service. Previous customer-facing experience is very desirable for this role. Candidates can be trained to have the desired hard skills for this position, e.g. handling multi-line phones. WebApr 23, 2024 · Possible Answer 1. Business Process Outsourcing is a system in which companies contract the operations of one work 'process' to a third party company. A good example of a BPO is an American company outsourcing their customer handling jobs to service providers in India. Possible Answer 2. black dragon byron fragrantica WebFeb 3, 2024 · Example: "I would first try to help them solve their problem while remaining calm and courteous. If the customer is aggressive or clearly upset, I would transfer the …

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